What is a chatbot? Basically, a chat bot is a program used on the Internet, specifically, to run an instant online chat conversation through either text or audio-to-voice, rather than giving direct human contact with another human being. A chat bot can be a very useful thing, but it is important that you know how to use one, before actually getting one for yourself.
Here are a few basic things to learn before getting a chat bot:
Chat Bots are software programs that allow you to speak to a person through a computer, using any one of hundreds of chat bots that are available online. Chat Bots work in a variety of ways. Some Bots are voice-based, meaning that you simply speak the name of the person you want to talk to; some will let you type text into the chat box, and some still give you voice through the webcam. There are also bots that give you a real life "face" through a webcam, which can be useful if you don't want to take the chance of meeting the bot you're talking to.
The best chat bot for you will depend a lot on what you need it for. There are hundreds of different bot types for you to choose from, so you should do some research to find the best one for you. For example, if you want to contact an Azurian named Vince, try using a bot called Terminus. This bot was created by the University of Michigan's Computer Science department and is one of the best chat Bots that is available.
You can also get your own bot through the World Wide Web. There are many websites dedicated to offering chat bot software to anyone who needs one. Some examples of these websites include the bot directory and the chat bot marketplace. These websites allow you to search through hundreds of chat bots that are both paid and free. Most of them are easy to use, and the applications are available to use without any downloads or installation. The databases usually contain millions of chat bots that are programmed in different ways so that they respond to specific conversations.
Many of the free chat bots are actually more advanced than you might think. For example, there are many that have the ability to detect certain language patterns. If you have a conversation with someone who speaks French, for example, the bot might recognize that you're talking about something related to France. It could then suggest that you use a bot called Twitpic for sharing pictures of what you're talking about. In other words, a bot might be useful for learning new languages without spending money on programs designed to teach you how to use them.
Some conversational Bots are designed so much that they can actually have conversations with you! These conversational Bots have the ability to identify what you say through the text you say, which allows them to re-phrase what you've said. They may also have a built-in response that you can use to start a real conversation with someone in the chat room. They're also good enough to know when you're trying to out-bargain for a price in the chat room.
On the other hand, some of these interactive conversational Bots can be programmed so well that they basically act like a real human being. In other words, they'll be able to tell jokes, ask questions, ask about things you might find interesting. They'll be able to mimic their speech and even have accents, depending on the programming of the bot. However, many experts warn against using conversational Bots in real life situations, as many people may not be aware that the bot is not a real person. A chat bot may be able to fool a few people, but it's a risky strategy for many users.
So which is the best chatbot for CRM? The answer really depends on your specific needs. Some businesses have found success with a chatbot called Smile. These are some of the most basic of customer relationship management programs, but Smile is generally popular because it's simple to set up and it has a decent variety of commands that allow you to direct users.