A Facebook Chatbot is a software program that integrates seamlessly with the Messenger platform and enables users to make free and direct contact with the customers as it may pertain to the order, comments, FAQs, etc. Chatbots facilitate automated communication and perform many user service functions on a social networking platform, like Facebook Messenger. Such chatbots are also referred to as conversational bots and they can be made available on Facebook for use by its users.
In a number of cases, people will prefer to use conversational bots than a standard Facebook Chatbot or a web-based bot as they are more capable of communicating their messages and queries in the simplest manner possible. They can also be made available on Facebook for use by all its users irrespective of their language or location. If you are thinking of making your chatbot software available on Facebook for use by its users, then here are some important guidelines to follow:
Make the Bot accessible for all its users irrespective of their languages or location. This is very important so that users from different countries and locations have a chance of interacting with the software while using it.
Ensure that you develop a functional interface for the Bot so that it can be used by the users without any glitches. It is also necessary to allow the Bot to make comments and replies and also make requests by using the "send" button on the sidebar or toolbar.
It is important that you integrate the functionality of the Bot into the main Facebook applications. This is because the interaction with your Bot will greatly depend on how well it is integrated into your Facebook application.
It is important that the Bot has an easy-to-use interface so that users can get the hang of using it easily without any hassle. The interface should allow you to interact with the Bot using simple voice commands. It should also have some interesting features that can be used for a unique and creative experience with your users. For instance, a basic bot should allow you to send images, share information, play games, place ads, share documents, and even add friends.
It is also necessary that the Bot should be able to generate some interesting results without any complications. It should be able to generate interesting data in the most efficient way so that it becomes the most interesting experience for your users.
To make your Bot more interesting, you should also incorporate some interesting and innovative features into it. For instance, an attractive avatar could generate an interesting interaction with users on Facebook, which is able to create an attractive profile for your Bot and this can also attract more customers.
Also, you can easily find a user based feed of your Bot so that all its users can interact with it as and when required without having to wait until the Bot is available on Facebook. Similarly, you can also interact with your Bots from any of your Facebook applications which could provide you with an interesting experience.
If you feel that your Messenger Bot does not have any good user interface, you can easily integrate it into Facebook's existing Messenger platform. This would definitely help you make your Bot more user-friendly.
You should also integrate the functionality of the Bot into other applications such as Facebook's newsfeed, photo albums, email, and even your personal Facebook profile. This way, your Bot will be capable of providing useful information and interaction to its users.
Finally, make the Bot as intelligent as possible so that it is able to perform tasks as and when required. If you want your Bot to do something interesting, you should make sure that it performs automatically.